• Who We Are
  • Our Founders
  • Partners
  • FOI
  • Let's Chat
  • Join Our Team

Freedom of Information as a Solution

Booka helps government agencies transform their Freedom of Information (FOI) operations—reducing backlog pressure, improving compliance, and delivering faster, more transparent responses to the public.
Search Smarter Across All Formats and Systems
Booka has partnered with Nuix to deliver their enterprise document discovery capability that allows the search for FOI-requested information to be quickly identified and gathered.
The search capability can locate over 1,000 file-types including legacy data holdings like Lotus and WordPerfect, voice and video, and even handwritten documents. The software can search for these files in multiple and complex locations such as email, private drives, shared drives, documents management stores, cloud stores; virtually anywhere. We can also drill down, and search attached files, documents within documents, and zipped files.
Real Results in Government
Drawing on our proven expertise in delivering FOI solutions using Nuix technology, Booka supported a major Australian Government department under significant processing pressure. The department was managing 87 terabytes of unstructured data - spanning legacy systems, poorly scanned documents, emails, and media files - creating a backlog that would have taken years to address using manual methods. By automating the FOI workflow through Nuix Neo, we ingested, indexed, and classified over 3.5 million documents, reducing them to just 5,000 critical pages for review. This streamlined processing times for complex requests from over 90 days to just hours. Notably, Booka’s solution was the only one—out of ten trialled—that fully met legislative requirements for both accuracy and efficiency. The outcome restored valuable capacity to FOI teams, enabling officers to focus on service delivery rather than time-consuming manual review.
Faster, Smarter Redaction
Our market testing has shown that the redaction of data is another of the major bottlenecks in the FOI process. The current method is labour-intensive, as it requires a full reading of each document followed by a manual redaction process of each offending item. The developed solution from Nuix can boost productivity by processing high volumes of data at speed. We can learn what needs to be flagged for possible redaction and highlight the item – once reviewed and accepted, the process is automatically taken care of.
Smart Solutions for Sensitive Data
In current times, organisation's face the challenge of managing huge volumes of confidential and unstructured data in a regulatory landscape that's constantly evolving. With unrivalled ability and the uniquely powerful Nuix Engine, the developed Artificial Intelligence and automated solutions will help you manage, protect, collaborate, and create value from your biggest data assets in real-time. Nuix Data Privacy solutions gives the forensic depth and defensibility needed to quickly identify the value and risk of sensitive data. This gives the data-intelligence required to continually monitor and protect your business and your customers, and meet compliance obligations. Additionally, other essential services provided by Nuix Data Privacy solutions include:
  • 1. The ability to understand mass volumes and file formats of data with unmatched speed and accuracy.
  • 2. Improved ability to identify confidential and sensitive data quickly from connected and remote devices.
  • 3. The capability to analyse and visualise your data via sophisticated workflow management systems to drive more accurate decisions.
Delivery Options That Work for You
We can deliver this solution on-premise or in your cloud. Our services team will work closely with your FOI team to build the in-house skills to configure the search and redaction formats needed to drive accuracy. We offer this function as a service should you wish to free up your resources to focus on more rewarding tasks. We can provide the configuration and searching functions for our clients or provide onsite capability with a skills transfer program.
Let’s Improve Your FOI Outcomes
Contact us to request a discovery session or demonstration.
© 2024 Booka Consulting Pty LtdAll rights reserved

We use cookies to enable essential functionality on our website, and analyze website traffic. By clicking Accept you consent to our use of cookies. Read about how we use cookies.

Your Cookie Settings

We use cookies to enable essential functionality on our website, and analyze website traffic. Read about how we use cookies.

Cookie Categories
Essential

These cookies are strictly necessary to provide you with services available through our websites. You cannot refuse these cookies without impacting how our websites function. You can block or delete them by changing your browser settings, as described under the heading "Managing cookies" in the Privacy and Cookies Policy.

Analytics

These cookies collect information that is used in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.